FAQ'S

General
Shipping & Orders
Do your earpads come in pairs?

All our earpads are sold as a pair.

What materials are your ear pads made from?

All our earpads are made with premium PU(Vegan) leather and Memory Foam. Our WC FreeZe Earpads have additional dual layer cooling gel, as well as a breathable sports fabric exterior.

Why are WC earpads more firm than my stock earpads?

Our earpads are made thicker and more durable than OEM earpads. They can take 2-3 weeks of use to break in.

Do you have compatible earpads for my headphones?

To view the full list of supported headphone models, please visit: Models List

Do Wicked Cushion's products contain BPAs or PFAS?

All our products are rigorously tested and are free of BPAS and PFAS. All have passed the most rigorous standars for CA Prop 65 testing.

How long is the warranty?

We offer a one-year warranty from the date of purchase. You can see details about our warranty at: Warranty Information

How can I clean my earpads?

Our earpads are not washable, but you can clean them regularly. You can use:

- Clorox Disinfecting Wipes or baby wipes (any brand like Cottonelle). Clorox wipes are effective at removing light smells and stains while keeping the earpad color intact.

- Simple cleaning cloths (like those used for cleaning sunglasses) to wipe the earpads after using the disinfecting wipe.

Please avoid using regular alcohol wipes, as they can cause the earpad leather color to fade.

Why is there no blue strip on the cooling gel earpads I received?

Our cooling gel earpads don’t physically have a blue strip. The blue strip shown in product pictures is just a visual representation of the cooling gel inside the earpads to help customers understand what’s inside.

Can I order ear tips or ear hooks in the same size?

Our ear hooks come in a set with both small and large sizes, and our ear tips come in a set with small, medium, and large sizes. We don’t offer single-size sets because having multiple sizes ensures the best fit for each ear, which can sometimes differ.

What is the lifespan of your earpads?

Our earpads are designed to last at least 2 years with normal use. However, their lifespan can be shortened with heavy sweating, as the salt in sweat breaks down the material faster. The leather is also sensitive to heat, humidity, and light.

Are your earpads vegan?

Our replacement earpads are NOT vegan by definition. We use synthetic leather, similar to what most headphone brands use. It’s made from artificial materials designed to mimic real leather without using animal skins. Some materials may contain egg shell-based protein powder to give the surface a softer feel.

Didn’t find your answer?

Don’t hesitate to contact us and ask your question.

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